The ECM consultant should at least have 10 years’ experience in Enterprise Content Management (ECM) and/or Enterprise Information Management (EIM).

1.1. Purpose of the post:

  • To develop and Implement ECM and EIM Strategies and Roadmaps.
  • To develop and Implement ECM and EIM Governance Frameworks (Policies, Procedures and Standards)
  • To assist with the implementation of the ECM and EIM tools and Instruments such as File Plan, Taxonomies, Metadata Schema etc.
  • Support ECM / EIM Technology implementation from analysis, design, implementation, testing and Training

1.2 Description of tasks

The key tasks for Senior ECM / EIM consultant include and not limited to:

  • Assisting the organisation in conducting ECM / EIM Assessments.
  • Assisting the organisation in conducting ECM / EIM Maturity Assessments
  • Assisting the organisation in developing ECM Strategies, frameworks and roadmaps.
  • Defining and developing ECM Instruments (Taxonomies, file plan, metadata schema, content inventory etc)
  • Supporting the translation of the development ECM instruments into technology implementation.
  • Assisting with defining ECM /EIM requirements as part of the ECM Technology implementation.
  • Assist in developing ECM test scripts in line with ECM/EIM requirements document.
  • Assisting with the testing of ECM / EIM Solution to ensure that they meet customer requirements.
  • Assisting with conducting training on ECM solutions and services
  • Working collaboratively with the ECM / EIM team to ensure successful delivery of ECM / EIM solution and services
  • Ensuring the successful management of organizational content, documents and records and information from creation to disposition.

1.3. Competency requirements


  • Knowledge of governmental environment.
  • Knowledge of information management.
  • Specialist knowledge of ECM / EIM practices, principles and tools.
  • Understanding of most prevalent ECM /EIM systems used.
  • Knowledge of relevant standards as well as the statutory and regulatory framework relating to ECM.
  • Experience with Records Management is an asset.
  • Experience in a consulting environment is an asset.
  • Working knowledge of OpenText solutions is an asset and an added advantage.


  • Good communication.
  • Planning and time management.
  • Managing performance.
  • Managing people.
  • Managing projects.
  • Project management.
  • Change management.
  • Basic understanding of business systems analysis and processing system.
  • Basic understanding of how information systems are designed and process data.
  • Strong analysis and interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to travel to clients’ sites throughout the country.


  • Relevant National Diploma or bachelor’s degree in, Information Technology, Information Management and/Records Management or related filed.
  • Relevant training on Records Management, ECM, EIM presented by any relevant training institute locally or internationally.


  • Extensive experience in the field of ECM and EIM
  • Experience in the field of electronic records management
  • Extensive experience as a manager or team leader
  • Project management experience.
  • Change management experience.
Location: South Africa

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