Content services play a central role as organizations strive to rebound from the current global upheaval as more cohesive, more stable and more productive entities. In a crisis, such as COVID-19, organizations struggle to retain momentum amid information access, process continuity, collaboration and governance challenges.
A content services platform builds on the strengths of traditional Enterprise Content Management (ECM) and serves as the foundation for enterprise-wide content management. Content services platforms enhance best practices in content lifecycle management, information access and governance, while expanding the management, distribution and use of information further into business processes.
The best content services platform offers flexible user interfaces to make it easy for users to work with content from whichever device or system is most efficient for their needs.