Integrate content services with lead applications to bridge content silos, expedite information flows and expand governance.
The Business Challenge
Virtually every part of every business is powered by processes. As the amount of digital information continues to explode, old content management methods become obsolete, slowing productivity, impeding decision-making, creating compliance workarounds and increasing risk. Enterprise content management (ECM) was the first solution to this data problem. Extended ECM is the next evolution of ECM, injecting valuable content insights when and where they are needed most, inside business processes.
Organizations today need to be prepared to work with more content, from more sources, with more uses, all accessed on demand. It can be difficult to organize, manage and extract value from structured information through an increasingly diverse array of content repositories, leaving users searching for the right information at the right time.
Seeing information in the context of business processes helps an organization truly understand how to optimize its supply chain, develop successful products, optimize asset performance or best engage with employees and customers. How organizations connect, harness and use information inside the context of the lead systems they use every day, such as CRM, ERP and HCM, is what will set them apart from the competition.
OpenText Software Solution
The Extended ECM Platform offers organizations a method to transparently integrate Content Services with their lead applications, allowing for seamless information flow across the enterprise. Available in out-of-the-box solutions for leading business applications, such as SAP®, Oracle® E-Business Suite, Salesforce® and Microsoft® Office 365®, it also comes with the tools and APIs needed to create custom integrations to just about any lead system.
With ECM integrations, the content services platform bridges content silos and intelligently automates business processes to allow information to flow effortlessly across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, while improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies.
The Extended ECM Platform enables an organization’s digital future by laying a strong foundation for intelligent and connected content to allow for smarter business processes, automation, artificial intelligence and the Internet of Things. It improves process productivity by integrating powerful content services capabilities with lead applications to connect content repositories and enhance information flows. Users can continue to work in the business applications they know, with the right content made easily accessible without having to sift through information to get their job done.
OpentText Extended ECM Benefits:
Empower employee productivity
Enables business teams to know, see and do more to make faster and smarter decisions.
Achieve better business outcomes
Connects content to lead applications to provide content the context to unlock powerful insights.
One source of the truth
Provides increased visibility and control of unstructured content across the organization for all to consume.
Intelligent automation
Generates effective action across an organization’s value chain.
Integrated security and governance
Extend control and compliance policies to reduce risk and safeguard information.
Turnkey line of business solutions
Pre-deployed Business Scenarios provide users pre-configured Templates, Workspaces, Workflows and more to accelerate processes.
