Automate data collection and routing from scanned paper to chatbots, ensuring the correct information is automatically routed it to the right user and right lead system.
The Business Challenge
By supporting organizations in their goal to automate and reduce the time and expense of manual document sorting and data entry, OpenText™ Intelligent Capture saves money and improves business processes. It provides a flexible, end-to-end capture solution that includes document classification, data extraction/ optical character recognition (OCR), validation and delivery to ECM, ERP and other back-end systems.
Intelligent capture automates content ingestion, speeding up the routing of information to the right users and system in the organization. It provides an entry point for intelligent process automation (IPA) by removing unnecessary steps from users. Combining standard capture features, such as optical character recognition (OCR), with powerful machine learning, capture extracts information from content and automatically routes it to the right user and right lead system.
OpenText Software Solution
OpenText™ Intelligent Capture, an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It can automate processes across the enterprise for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.
Intelligent capture automates content ingestion, speeding up the routing of information to the right users and system in the organization. It provides an entry point for intelligent process automation (IPA) by removing unnecessary steps from users and provides operational efficiency by classifying and routing any piece of content that comes into the organization. Combining standard capture features, such as optical character recognition (OCR), with powerful machine learning, capture extracts information from content and automatically routes it to the right user and right lead system.
By controlling and automating the addition of metadata and classification, organizations can be sure all content is easy to find and manage in content services and business applications.
OpenText File Intelligence Benefits:
Intelligent process initiation
Offers a single point of capture that can determine the document type and related process without human intervention.
Single platform deployed across all departments and locations world-wide
Supports all the different users and processes, no matter if they are as different as onboarding or Accounts Payable, in an easy to manage single solution.
Simplify compliance and access to documents
Automatically classifies content as it enters the organization to ensure that incoming content, including paper and email attachments, are properly identified based on all types of security and compliance tags, such as Personally Identifying Information (PII), geo-location and contracts.
Intelligent Capture Standard
A complete Intelligent Capture solution that includes advanced recognition of documents across multiple departments and processes.
Intelligent Capture Real-Time
Head-less capture processing for high-throughput mobile content and centralized processing.
AI-augmented Capture
For organizations with complex omni-channel processes that would benefit from the advanced artificial intelligence of OpenText™ Magellan™ to prioritize and route ad hoc content.
